End User License Agreement (EULA) & Terms of Use

Effective date: October 2025 · Company: TwentyTwo Solutions · Contact: care@twentytwosolutions.com

This End User License Agreement (“Agreement”) governs your use of the Phyzio mobile application (“App”) and related services provided by TwentyTwo Solutions (“Company”, “we”, or “us”). By downloading or using the App, you agree to these Terms.

1. License Grant

We grant you a limited, non-transferable, non-exclusive license to install and use the App on any Apple-branded products you own or control, in accordance with the Apple App Store Terms of Service and this EULA. This license is for your personal, non-commercial use only.

App Store & Play Store Terms

For iOS users: The App is subject to Apple’s Media Services Terms and Conditions. In the event of a conflict, Apple’s terms will apply where they control.

For Android users: The App is subject to Google Play’s Terms of Service and applicable Google Play policies, including subscription and refund rules.

3. Subscriptions and Billing

• Subscription Type: Auto-renewable subscription providing access to premium features within Phyzio.
• Duration: Monthly or yearly, as selected at purchase.
• Payment: Payment will be charged to your Apple ID account upon confirmation of purchase.
• Auto-Renewal: Your subscription renews automatically unless cancelled at least 24 hours before the current period ends.
• Manage Subscription: You can manage or cancel your subscription in your App Store account settings after purchase.
• Trial Periods: If offered, a trial will convert to a paid plan unless cancelled before trial end.
• Refunds: Requests must be submitted through Apple Support and are subject to Apple’s refund policy.

4. User Responsibilities

You agree not to misuse the App or engage in activities such as reverse engineering, decompiling, or using it for unlawful purposes.

5. Data & Privacy

We respect your privacy. Information collected through the App is handled in accordance with our Privacy Policy.

5.1 Google Sign-In

The App allows users to sign in using their Google account. By using Google Sign-In, you authorize the App to access your basic Google profile information, including your name, email address, and Google account ID. We do not access or request any sensitive Google data such as Gmail content, Google Drive files, contacts, or calendar data.

Google OAuth data is used solely for authentication and account creation within Phyzio. You may revoke access at any time by visiting your Google Account permissions page.

6. Ownership

All content, code, and trademarks within the App are owned by TwentyTwo Solutions. This Agreement does not grant you ownership rights.

7. Disclaimer of Warranties

The App is provided “as is,” without any warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free operation.

7.1 Health Disclaimer

The App provides general physical therapy tracking, wellness insights, and progress monitoring. It does not provide medical advice and is not a substitute for professional diagnosis, treatment, or guidance from a licensed healthcare provider. Always consult a qualified medical professional before beginning or modifying any exercise or rehabilitation program.

Use of the App is at your own risk, and TwentyTwo Solutions is not responsible for any injuries or health issues arising from use of the App.

8. Limitation of Liability

To the maximum extent permitted by law, TwentyTwo Solutions will not be liable for any indirect, incidental, or consequential damages. Liability is limited to the amount you paid for the App in the previous three months.

9. Termination

We may terminate your access if you violate these Terms. Upon termination, you must stop using the App and delete all copies from your devices.

10. Governing Law

This Agreement is governed by the laws of India. Courts located in Hyderabad, India, shall have exclusive jurisdiction, unless local law requires otherwise.

11. Contact

For support or legal questions, email us at care@twentytwosolutions.com.

12. Third-Party Services

The App may integrate third-party services such as Google OAuth, Firebase, analytics tools, or cloud hosting providers. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the behavior, data handling, or practices of third-party providers.

13. Changes to This Agreement

We may update or modify this Agreement from time to time. Continued use of the App after changes take effect constitutes acceptance of the updated terms.